Customer Service

Shipping & Delivery
All in-stock orders will ship out within 2 business days. Shipping within Singapore will arrive within 0-2 days. International deliveries will range from 3-8 days for Asia Pacific and 6-12 days internationally (depending on country). Express mail can arrive within 2-4 days but will cost more. For more information, please see our Shipping Rates and Times
Privacy & Security
We DO NOT sell customer information. We DO NOT spam your inboxes.
Returns & Replacements
Goods sold are not returnable and exchangeable. The nature of RC products are that generally we offer no warranties as products are easily shorted / burned out / crashed. Many of our products, like the Naze flight controllers, are 100% tested before they are shipped to you. We do have a 1-year warranty on our FPV cameras, and generally consider each request on a case-by-case basis. We strive to be as fair as possible, and to provide you the best service possible. Have a question on a specific product? Contact us below!.
Ordering
We accept only Paypal currently. Click on "Cart" on the top right of the screen, Click "Checkout" and fill in your details. :)
Payment, Pricing & Promotions
We accept paypal. Pricing for all products are as displayed. If you wish to see a quantity discount for a certain item, contact us, and we'll consider it.
Viewing Orders
Log in to your account, and click on "My Orders" on the left menu. Need help? Contact us below!
Updating Account Information
Log in to your account, and click on "Account Dashboard" and / or "Account Information" on the left menu. Need help? Contact us below!
Can i pay in AUD / EUR / SGD / [some other] currency?
We offer a list of currencies above for you to estimate the cost in your home currency. However, payment is in SGD only. The amounts showed in other currencies is an ESTIMATE only based on the spot exchange rate (i.e. without commission, FX charges, bank and credit card margins, etc), and your credit card provider or paypal may charge you a slightly different rate. We accept paypal payments in SGD only. For local purchases and cash on self-pickup, please select SGD prior to checking out.
What are credit points / internal credit?
Each credit point is equivalent to 1 Singapore Dollar (SGD). At time of writing, 1 USD is roughly equivalent to 1.25 SGD. You can spend these credits on future purchases! Just select "Internal Credit" when selecting payment option. You may have earned these credit points via a refund, or it may have been awarded via the purchase of other items.